Legal Disclosures

Privacy Policy
NOTICE OF PRIVACY PRACTICES
EmbraceWell, LLC Counseling and Wellness Services
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THIS NOTICE DESCRIBES HOW YOUR HEALTH INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. YOU MAY HAVE ADDITIONAL RIGHTS UNDER STATE AND LOCAL LAW. PLEASE SEEK LEGAL COUNSEL FROM AN ATTORNEY LICENSED IN YOUR STATE IF YOU HAVE QUESTIONS REGARDING YOUR RIGHTS TO HEALTH CARE INFORMATION.
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EFFECTIVE DATE OF THIS NOTICE
This notice went into effect on October 1, 2023.
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ACKNOWLEDGEMENT OF RECEIPT OF PRIVACY NOTICE
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Under the Health Insurance Portability and Accountability Act of 1996 (hereafter, “HIPAA”), you have certain rights regarding the use and disclosure of your protected health information (hereafter, “PHI”).
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I. MY PLEDGE REGARDING HEALTH INFORMATION:
I understand that health information about you and your health care is personal. I am committed to protecting health information about you. I create a record of the care and services you receive from me. I need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by this mental health care practice. This notice will tell you about the ways in which I may use and disclose health information about you. I also describe your rights to the health information I keep about you, and describe certain obligations I have regarding the use and disclosure of your health information.
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I am required by law to:
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Make sure that PHI that identifies you is kept private.
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Give you this notice of my legal duties and privacy practices with respect to health information.
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Follow the terms of the notice that is currently in effect.
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I can change the terms of this Notice, and such changes will apply to all the information I have about you. The new Notice will be available upon request, in my office, and on my website.
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II. HOW I MAY USE AND DISCLOSE HEALTH INFORMATION ABOUT YOU:
The following categories describe different ways that I use and disclose health information. For each category of uses or disclosures I will explain what I mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways I am permitted to use and disclose information will fall within one of the categories.
For Treatment, Payment, or Health Care Operations: Federal privacy rules (regulations) allow health care providers who have a direct treatment relationship with the patient/client to use or disclose the patient/client’s personal health information without the patient’s written authorization, to carry out the health care provider’s own treatment, payment, or health care operations. I may also disclose your PHI for the treatment activities of any health care provider. This too can be done without your written authorization. For example, if a clinician were to consult with another licensed health care provider about your condition, we would be permitted to use and disclose your PHI, which is otherwise confidential, in order to assist the clinician in diagnosis and treatment of your health condition. I may also use your PHI for operations purposes, including sending you appointment reminders, billing invoices, and other documentation.
Disclosures for treatment purposes are not limited to the minimum necessary standard. Because therapists and other health care providers need access to the full record and/or full and complete information in order to provide quality care. The word “treatment” includes, among other things, the coordination and management of health care providers with a third party, consultations between health care providers, and referrals of a patient for health care from one health care provider to another.
Lawsuits and Disputes: If you are involved in a lawsuit, I may disclose health information in response to a court or administrative order. I may also disclose health information about you or your minor child(ren) in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.
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III. CERTAIN USES AND DISCLOSURES REQUIRE YOUR AUTHORIZATION:
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Psychotherapy Notes: I do keep “psychotherapy notes” as that term is defined in 45 CFR § 164.501, and any use or disclosure of such notes requires your Authorization unless the use or disclosure is: a. For my use in treating you. b. For my use in training or supervising mental health practitioners to help them improve their skills in group, joint, family, or individual counseling or therapy. c. For my use in defending myself in legal proceedings instituted by you. d. For use by the Secretary of the Department of Health and Human Services (HHS) to investigate my compliance with HIPAA. e. Required by law and the use or disclosure is limited to the requirements of such law. f. Required by law for certain health oversight activities pertaining to the originator of the psychotherapy notes. g. Required by a coroner who is performing duties authorized by law. h. Required to help avert a serious threat to the health and safety of others.
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Marketing Purposes: I will not use or disclose your PHI for marketing purposes without your prior written consent. For example, if I request a review from you and plan to share the review publicly online or elsewhere to advertise my services or my practice, I will provide you with a release form and HIPAA authorization. The HIPAA authorization is required in the instance that your review contains PHI (i.e., your name, the date of the service you received, the kind of treatment you are seeking, or other personal health details). Because you may not realize which information you provide is considered “PHI,” I will send you a HIPAA authorization and request your signature regardless of the content of your review. Once you complete the HIPAA authorization, I will have the legal right to use your review for advertising and marketing purposes, even if it contains PHI. You may withdraw this consent at any time by submitting a written request to me via the email address I keep on file or via certified mail to my address. Once I have received your written withdrawal of consent, I will remove your review from my website and from any other places where I have posted it. I cannot guarantee that others who may have copied your review from my website or from other locations will also remove the review. This is a risk that I want you to be aware of, should you give me permission to post your review.
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Sale of PHI: I will not sell your PHI.
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IV. USES AND DISCLOSURES THAT DO NOT REQUIRE YOUR AUTHORIZATION:
Subject to certain limitations in the law, I can use and disclose your PHI without your Authorization for the following reasons. I have to meet certain legal conditions before I can share your information for these purposes:
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Appointment Reminders and Health-Related Benefits or Services: I may use and disclose your PHI to contact you to remind you that you have an appointment with me. I may also use and disclose your PHI to tell you about treatment alternatives, or other health care services or benefits that I offer.
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When Disclosure is Required by State or Federal Law: The use or disclosure complies with and is limited to the relevant requirements of such law.
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For Public Health Activities: Including reporting suspected child, elder, or dependent adult abuse, or preventing or reducing a serious threat to anyone’s health or safety.
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For Health Oversight Activities: Including audits and investigations.
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For Judicial and Administrative Proceedings: Including responding to a court or administrative order or subpoena, although my preference is to obtain an Authorization from you before doing so if I am so allowed by the court or administrative officials.
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For Law Enforcement Purposes: Including reporting crimes occurring on my premises.
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To Coroners or Medical Examiners: When such individuals are performing duties authorized by law.
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For Research Purposes: Including studying and comparing the mental health of patients who received one form of therapy versus those who received another form of therapy for the same condition.
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Specialized Government Functions: Including, ensuring the proper execution of military missions; protecting the President of the United States; conducting intelligence or counterintelligence operations; or, helping to ensure the safety of those working within or housed in correctional institutions.
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For Workers’ Compensation Purposes: Although my preference is to obtain an Authorization from you, I may provide your PHI in order to comply with workers’ compensation laws.
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For Organ and Tissue Donation Requests.
V. CERTAIN USES AND DISCLOSURES REQUIRE YOU TO HAVE THE OPPORTUNITY TO OBJECT.
Disclosures to Family, Friends, or Others: You have the right and choice to tell me that I may provide your PHI to a family member, friend, or other person whom you indicate is involved in your care or the payment for your health care, or to share your information in a disaster relief situation. The opportunity to consent may be obtained retroactively in emergency situations to mitigate a serious and immediate threat to health or safety or if you are unconscious.
VI. YOU HAVE THE FOLLOWING RIGHTS WITH RESPECT TO YOUR PHI:
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The Right to Request Limits on Uses and Disclosures of Your PHI: You have the right to ask me not to use or disclose certain PHI for treatment, payment, or health care operations purposes. I am not required to agree to your request, and I may say “no” if I believe it would affect your health care.
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The Right to Request Restrictions for Out-of-Pocket Expenses Paid for In Full: You have the right to request restrictions on the disclosure of your PHI to health plans for payment or health care operations purposes if the PHI pertains solely to a health care item or a health care service that you have paid for out-of-pocket in full.
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The Right to Choose How I Send PHI to You: You have the right to ask me to contact you in a specific way (for example, home or office phone) or to send mail to a different address, and I will agree to all reasonable requests.
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The Right to See and Get Copies of Your PHI: Other than in limited circumstances, you have the right to get an electronic or paper copy of your medical record and other information that I have about you. Ask us how to do this. I will provide you with a copy of your record, or if you agree, a summary of it, within 30 days of receiving your written request. I may charge a reasonable cost-based fee for doing so.
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The Right to Get a List of the Disclosures I Have Made: You have the right to request a list of instances in which I have disclosed your PHI for purposes other than treatment, payment, or health care operations, and other disclosures (such as any you ask me to make). Ask me how to do this. I will respond to your request for an accounting of disclosures within 60 days of receiving your request. The list I will give you will include disclosures made in the last six years unless you request a shorter time. I will provide the list to you at no charge, but if you make more than one request in the same year, I will charge you a reasonable cost-based fee for each additional request.
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The Right to Correct or Update Your PHI: If you believe that there is a mistake in your PHI, or that a piece of important information is missing from your PHI, you have the right to request that I correct the existing information or add the missing information. I may say “no” to your request, but I will tell you why in writing within 60 days of receiving your request.
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The Right to Get a Paper or Electronic Copy of This Notice: You have the right to get a paper copy of this Notice, and you have the right to get a copy of this notice by email. And, even if you have agreed to receive this Notice via email, you also have the right to request a paper copy of it.
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The Right to Choose Someone to Act For You: If you have given someone medical power of attorney or if someone is your legal guardian, that person can make choices about your health information.
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The Right to Revoke an Authorization.
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The Right to Opt out of Communications and Fundraising from Our Organization.
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The Right to File a Complaint: You can file a complaint if you feel I have violated your rights by contacting me using the information on page one or by filing a complaint with the HHS Office for Civil Rights located at 200 Independence Avenue, S.W., Washington D.C. 20201, calling HHS at (877) 696-6775, or by visiting www.hhs.gov/ocr/privacy/hipaa/complaints. I will not retaliate against you for filing a complaint.
VII. CHANGES TO THIS NOTICE
I can change the terms of this Notice, and such changes will apply to all the information I have about you. The new Notice will be available upon request, in my office and on my website.
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Terms and Conditions
Welcome to EmbraceWell, LLC Counseling and Wellness Services
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These terms and conditions outline the rules and regulations for the use of EmbraceWell, LLC's Website, located at www.embracewell.org .
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By accessing this website, we assume you accept these terms and conditions. Do not continue to use EmbraceWell, LLC if you do not agree to take all of the terms and conditions stated on this page.
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Copyright Notice: Copyright and other relevant intellectual property rights exist on all text relating to EmbraceWell, LLC's services and the full content of this website. All content (including text, graphics, logos, images, and software used on the Site) is the property of EmbraceWell, LLC, or its content suppliers and is protected by copyright and other laws. You may not use our content in any way that is not permitted by these terms without prior written consent from EmbraceWell, LLC.
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Content (Blog Posts, Articles, Images, etc.): The content displayed on the website is the intellectual property of EmbraceWell, LLC. You may access this content for your personal use subjected to restrictions set in these terms and conditions. You must not:
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Republish material from EmbraceWell, LLC
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Sell, rent, or sub-license material from EmbraceWell, LLC
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Reproduce, duplicate or copy material from EmbraceWell, LLC
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Redistribute content from EmbraceWell, LLC
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Dispute Resolution: Any disputes related to your use of the website or these terms will be resolved through arbitration, in accordance with the laws of Massachusetts, United States. The arbitration will be conducted in Boston, Massachusetts, and the decision of the arbitration shall be binding.
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Disclaimers and Limitation of Liability: The information on this website is provided on an 'as is' basis with no warranties of any kind regarding the accuracy or completeness of the information. EmbraceWell, LLC does not warrant that the website is free of viruses or other harmful components.
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Medical and Therapy Disclaimers: The content on EmbraceWell, LLC's website, although a licensed therapist, is provided for general informational and educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition.
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Limitations of Liability: EmbraceWell, LLC will not be liable for any consequential, incidental, indirect, punitive, or special damages related to the use of or the inability to use the services or the content of the website.
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Payments and Refunds: Services provided by EmbraceWell, LLC are charged on a pre-paid basis and are non-refundable except in the case of provider cancellation. Payments can be made through various payment methods available such as credit card, debit card, or other online payment methods.
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Changes to Terms and Conditions: We reserve the right to modify these terms and conditions at any time, so please review them frequently. Changes and clarifications will take effect immediately upon their posting on the website.
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Contact Us: If you have any questions about these Terms and Conditions, please contact us at: admin@embracewell.org
Disclaimer
Website Disclaimer for EmbraceWell, LLC Counseling and Wellness Services
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Disclaimer
The information provided by EmbraceWell, LLC on www.embracewell.org is for general informational and educational purposes only. All information on the site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.
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Professional Disclaimer
The site cannot and does not contain medical/health or therapeutic advice. The medical/health and therapeutic information is provided for general informational and educational purposes only and is not a substitute for medical/health or therapeutic advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals.
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The content published on this website is not intended to be a substitute for professional medical advice, diagnosis, treatment, therapy, or therapeutic advice. You should not disregard professional medical advice, therapy, or delay in seeking it because of something you have read on this website.
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Use or reliance on any information provided by this site, its employees, contracted writers, or medical professionals presenting content for publication to EmbraceWell, LLC is solely at your own risk.
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The site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences.
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Consent
By using our website, you hereby consent to our disclaimer and agree to its terms.
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Update
Should we update, amend or make any changes to this document, those changes will be prominently posted here.
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Your Rights and Protections Against Surprise Medical Bills
​(OMB Control Number: 0938-1401)
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.
What is “balance billing” (sometimes called “surprise billing”)?
When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.
“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.
“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care - like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.​
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You are protected from balance billing for:​
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Emergency services
If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.
Certain services at an in-network hospital or ambulatory surgical center
When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed.
If you get other services at these in-network facilities, out-of-network providers can’t balance bill you unless you give written consent and give up your protections.
You’re never required to give up your protection from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.
When balance billing isn’t allowed, you also have the following protections:
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You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.
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Your health plan generally must:
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Cover emergency services without requiring you to get approval for services in advance (prior authorization).
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Cover emergency services by out-of-network providers.
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Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.
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Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.
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If you believe you’ve been wrongly billed, you may contact: The Division of Occupational Licensure (DOL) at 1000 Washington Street, Suite 710, Boston, MA 02118. P: 617-701-8600 MassRelay (TTY & ASCII) 711
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Visit https://www.cms.gov/files/document/model-disclosure-notice-patient-protections-against-surprise-billing-providers-facilities-health.pdf for more information about your rights under Federal law.